Is there a DICK’s Sporting Goods price adjustment policy?

Find out if there is a DICK’s Sporting Goods price adjustment policy. Learn how price adjustments work and discover the easiest way to claim a refund.
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Oh, the dreaded scenario: you’ve bought new gear at DICK’s Sporting Goods and then saw the same item selling for less a few days later. The only thing that could lift your spirits now is the possibility of getting some of that money back through a price adjustment.

In this guide, we’ll explain whether there’s a DICK’s Sporting Goods price adjustment policy and what other options you have when the prices drop shortly after purchase.

We’ll also show you how Settlemate helps you track price drops and recover what you’re owed without any tedious legwork.

What is a price adjustment?

A price adjustment is when a retailer refunds you the difference if an item you bought gets discounted shortly after purchase. You get to keep the item, but receive the price difference back.

Price adjustments exist to protect shoppers from badly timed purchases. They solve a few specific problems:

  • You don’t have to wait for sales: You can buy an item when you need it, and not risk having your size or favorite color sell out.
  • You may pay the lowest price anyway: If the price drops a few days later, you can claim the difference instead of kicking yourself for buying “too early.”
  • You avoid returns and repurchasing: There is no repackaging, reordering, or refunding hassle tied to sending an item back.

From a retailer’s perspective, price adjustments help avoid the costs and logistics of processing returns and strengthen customer loyalty.

How price adjustments work

Most retailers that offer price adjustments follow a similar playbook:

  1. The price must drop on the exact same product you bought.
  2. You typically have a short window, usually 7–14 days, to request a price adjustment. 
  3. You need proof of purchase, such as a receipt, order confirmation, or purchase email.
  4. The refund goes back to your original payment method.
  5. Online purchases usually go through customer support, while in-store purchases are processed at the register.
Note: Stores are free to set their own rules, change their price adjustment policies, exclude certain items, and even hit a pause button during major sales. Always confirm the current provisions on the retailer’s website before requesting a partial refund.

Does DICK’s do price adjustments?

The short answer is, unfortunately, no. DICK’s Sporting Goods currently doesn’t offer price adjustments. The retailer states that dollars off, a percentage discount, or loyalty points can’t be applied retroactively. Once you’ve paid, that price is locked in.

What DICK’s does offer instead is a best price guarantee. If you find the same product at another store for a lower price, the retailer will match it, even after the purchase.

How does DICK’s Sporting Goods’ best price guarantee policy work?

DICK’s Sporting Goods price guarantee helps you pay as little as possible for the item you want by matching a competitor’s price. The retailer will also match its own online pricing in-store if there’s a mismatch.

However, certain eligibility criteria apply:

Eligibility requirement What to check
Identical product match The product must be the same brand, model number, color, size, weight, and quantity.
Immediate availability The lower price must be live at the moment of the request, so past sales don’t count. The item must also be in stock and ready to order; no pre-sale, pre-orders, or out-of-stock purchases are eligible.
Approved retailer Qualifying retailers include major e-commerce sites, department stores, sporting goods stores, or brand-direct sites.


Here’s how DICK’s price guarantee works:

  1. Reach out to DICK’s customer support via online chat or phone.
  2. Share a live link to a retailer’s website or ad showing the discounted price.
  3. Wait for the customer support to verify the product and help you place the order at the lower price.

You can request a competitor price match at DICK’s within 14 days of purchase.

Important: There are some restrictions to the company’s best price guarantee policy. For instance, “buy one, get one” deals, rebates, gifts with purchases, over 80% off clearances, going out of business sales, and member or employee discounts aren’t eligible for price matching.

Can you still recover money without a price adjustment at DICK’s?

Without a price adjustment policy, many DICK’s shoppers resort to the good old return-and-repurchase workaround. It’s not elegant, but it’s often the only way to get the item at a lower price.

Here’s how it usually plays out:

  1. Check the return window: Most DICK’s purchases come with a 90-day return policy, while Warehouse and Going, Going, Gone! locations are limited to 30 days.
  2. Ensure the item qualifies: The product must be clean and resalable. Some items must also be unopened.
  3. Have proof of purchase ready: You typically need a receipt, order confirmation, or order number.
  4. Return the item: You can return it in-store, which is usually faster, or by mail.
  5. Repurchase at the lower price: If the sale is time-sensitive, you can buy the discounted item first and return the initially purchased one after.
Warning: Return-and-repurchase takes time, requires precise coordination, and doesn’t always go smoothly, especially if stock runs out or exclusions apply. These frictions drive many shoppers to give up on their claims and absorb the price drop.

Why do so many shoppers skip price adjustment claims?

While it is disappointing that DICK’s Sporting Goods doesn’t have a price adjustment policy, many other retailers, including Athleta, Zappos, Gap, and Nike, offer you a chance to reclaim money when prices drop shortly after purchase.

In theory, requesting a price adjustment sounds simple: notice a price drop, gather proof of purchase, contact customer support, and get the refund. In reality, most shoppers decide not to bother, mostly because:

  • Tracking purchases is a hassle: If you are a frequent shopper, keeping tabs on multiple items across different stores requires constant vigilance and often an elaborate Excel spreadsheet.
  • Customer service can cause a headache: Waiting for responses, explaining your case, and following up can be a drag.
  • Rules are inconsistent: Policies differ by retailer and can change unexpectedly. It’s sometimes tricky to confirm whether you even qualify for a price adjustment.
  • Time windows are tight: Miss the deadline by a day, and your claim is rejected, even if the delay stems from customer support. You lose the refund as well as the time spent pursuing it.

Luckily, there’s a more efficient solution. The Settlemate app automates price adjustment requests by tracking your purchases and submitting claims on your behalf, so you don’t leave money on the table.

How Settlemate puts price adjustment refunds on autopilot

Every store has different rules for price adjustments. But you don’t need to memorize every policy; Settlemate Retail Savings Autopilot does that for you, and even takes action on your behalf.

The Settlemate app will:

  1. Automatically find your digital receipts in your inbox.
  2. Continuously track for price drops within eligible windows.
  3. Auto-file requests with the right documentation.
  4. Notify you when your money is on its way back to you.

Automate price adjustments end-to-end with Settlemate Retail Savings Autopilot. Download the app from the App Store or Google Play today.

Not sure if the app’s right for you? Settlemate offers a generous refund policy. You’ll qualify for a full refund if your one-year subscription ends up costing more than the amount you recover through the app.

Frequently asked questions

What is the exchange policy for DICK’s Sporting Goods?

You can exchange both online and in-store purchases at any DICK’s Sporting Goods store location. The store will honor the original purchase price for the exchanged item. Note that online-only products are not eligible for exchange.

Does DICK’s Sporting Goods offer discounts?

DICK’s often runs promotions and clearance sales. It also offers the free Score Card rewards program. Members earn points on every purchase ($10 off for every 300 points) and get access to exclusive offers and free shipping on orders over $49.

Frequent shoppers can upgrade to ScoreCard Gold or use the ScoreCard Credit Card for extra perks, like bonus points and additional discounts.

How much is the employer discount at DICK’s?

DICK’s Sporting Goods team members enjoy a 25% discount on merchandise.

Which brands and retailers offer price adjustments?

Check out how the following retailers approach price adjustments:

Start your first claim today.

Don’t let another settlement pass you by. Download Settlemate and start claiming the money that’s legally yours. A hassle-free way to bring justice and your money back where they belong.

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