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Remember those stunning Nike shoes you picked up a few days ago? Well, they’re now on sale. Before you start feeling annoyed about the timing, there’s some good news: thanks to the Nike price adjustment policy, you might get the difference refunded.
In this guide, we’ll explain how to get a Nike price adjustment and what conditions you’ll have to meet. We’ll also look at how the Settlemate app can automate your price adjustments and refunds.
What is a price adjustment?
A price adjustment lets you get some money back if an item you’ve bought goes on sale shortly after your purchase. It’s not the same as exchanges or returns. You keep what you bought and simply get refunded the difference in price.
It’s a popular practice among major retailers, offering a nice way to build customer loyalty and encourage shoppers to buy without worrying about missing a sale. While each retailer has its own version of a price adjustment policy, most follow a few general rules:
Does Nike offer price adjustments?
Yes, Nike has a price adjustment policy. You can get a partial refund if the item you’ve bought goes on sale, provided you meet these conditions:
- Timing matters: You can request a price adjustment if a Nike promotion or sale lowers the price of your item within 14 days of the original purchase.
- Same item, same details: The discounted item must be in stock on Nike’s website and identical to the one you bought—same color, size, and SKU (stock keeping unit) number. For example, you can’t ask for a refund on a blue t-shirt if only the red version is on sale.
- Where you bought it counts: Only purchases made on Nike.com or through the Nike app qualify for price adjustments. Nike won’t adjust the price for items you’ve bought in its physical stores or via third-party retailers.
- No shipping or tax differences: Adjustments don’t apply if the price difference comes from changes in shipping rates or sales taxes.
Here’s a major caveat: to get a price adjustment, you need to be a Nike Member. Signing up for the program is free and comes with perks like discounts and access to exclusive products.
What Nike items don’t qualify for price adjustments?
Nike excludes quite a few products from its price adjustment policy. These include the following:
- Custom products
- Backordered or pre-ordered items
- Products discounted only in physical Nike stores or at authorized resellers
- Products sold through the SNKRS app
- Defective or refurbished products
Also, keep in mind that Nike's price adjustment policy doesn’t apply to “buy one, get one free” promotions, final sales, sitewide discounts, coupon codes, or birthday offers.
How do customers feel about Nike’s price adjustment policy?
Since Nike itself describes its policy as a courtesy and reserves the right to deny a price adjustment at any time, one can’t help but wonder how customers feel about it.
Overall, shoppers seem quite satisfied. Several Reddit users shared that getting a price adjustment at Nike was quick and hassle-free. In most cases, all they had to do was reach out to the company’s support team, and the refund was issued right away.
How to get a Nike price adjustment
Here’s how to get a Nike price adjustment in a few simple steps:
- Monitor prices: Watch for any price drops on Nike’s website or app in the two weeks following your purchase.
- Check your order details: Double-check whether the discount applies to the exact same item you bought. Then, make sure the price drop occurred within 14 days of your original purchase and that your item isn’t listed under any exclusions.
- Contact Nike’s customer support: The easiest way to get in touch is through the live chat on Nike’s website or app, though phone support is also available. Once you reach an agent, they will guide you through the process.
- Wait for processing: Nike will review your request and, if approved, refund the price difference to your original payment method. This usually takes a few days.
Note: Some shoppers have reported getting a price adjustment without being a Nike member, but the company can quote its policy and deny those requests at any time. It’s best to become a member to avoid any eligibility issues.
Why should you automate price adjustment requests?
Manually requesting a price adjustment can work, but it comes with a couple of drawbacks:
- It’s time-consuming: Constantly checking the Nike website or app for price drops can be tedious. You also have to make sure that the discounted item is exactly the same as the one you bought, which takes even more effort. Now imagine doing the same for several purchases; it’s tedious to say the least.
- It involves customer support: Sometimes, you’ll run into an agent who’s not fully familiar with the policy or simply refuses to help. This can lead to delays and frustrating back-and-forth.
If you don’t have the time (or the patience) to manually track prices, confirm eligibility, and repeat this process over and over, there’s a simpler solution: Settlemate. The app automates price adjustment requests, helping you get your money back with almost no effort on your part.
How Settlemate puts price adjustment refunds on autopilot
Most major retailers have their own price adjustment rules. But you don’t need to keep track of every policy; Settlemate Retail Savings Autopilot does that for you and even submits refund requests automatically.
The Settlemate app will:
- Automatically find your digital receipts in your inbox.
- Continuously track for price drops within eligible windows.
- Auto-file requests with the right documentation.
- Notify you when your money is on its way back to you.
Automate price adjustments end-to-end with Settlemate Retail Savings Autopilot. Download the app from the App Store or Google Play today.
Not sure if the app’s right for you? Settlemate offers a generous refund policy. You’ll qualify for a full refund if your one-year subscription ends up costing more than the amount you recover through the app.
Frequently asked questions
What is Nike’s return policy?
Nike has a 60-day return policy. As long as you have the original proof of purchase, you can return most items within the defined window. Just note that you can’t return products purchased at Nike Clearance stores.
Does Nike take back old shoes?
Yes. Through its Recycling + Donation program, Nike accepts your used athletic shoes and apparel to either recycle or donate. The program is still rolling out, so drop-off is available only at select stores.
Does Nike offer student discounts?
Yes, Nike offers a 10% discount for eligible high school, college, and university students. You’ll need to verify your status with SheerID to access the discount.
What other retailers have price adjustment policies?
Price adjustment policies are common among U.S. retailers. Here’s a list of popular brands that offer them:
