You finally decide to treat yourself to that luxury bag you’ve been eyeing at Saks. You buy it at full price, and feel pretty pleased with yourself — until you spot the exact same item on sale just a few days later. Suddenly, that “treat yourself” moment comes with a side of regret.
The good news is that some stores, Saks included, offer a way to get the price difference back: price drop protection, also known as price adjustment.
In this guide, we’ll walk you through the Saks price adjustment policy rules and explain how to request a refund. We’ll also show you how Settlemate handles the entire price adjustment process for you, so you can get your money back with minimal effort.
What is a price adjustment?
A price adjustment is when a store offers to refund the difference between the price of a product you recently bought and its new, discounted price.
It’s a smart business practice retailers use to build customer trust and encourage people to buy without waiting for the next big sale. For stores, issuing partial refunds is often cheaper and simpler than processing a full return and repurchase.
Price adjustments are a clear win for shoppers as well, as they allow you to:
- Get unexpected savings: It’s a simple way to get some money back on purchases you’ve already made.
- Skip the return tango: No need to return an item just to buy it again at a lower price.
- Shop with peace of mind: You can buy an item when you want, without worrying you’ll be punished for bad timing.
To get a price adjustment, you usually need to contact the retailer directly, either through online chat, email, phone, or by visiting a physical store. Each retailer sets its own rules, but most price adjustment policies follow a similar pattern:
What are the Saks Fifth Avenue price adjustment policy rules?
Saks can be a little confusing when it comes to price adjustments, mostly because there isn’t just one Saks.
There are two separate retail concepts under the same brand name:
- The flagship Saks Fifth Avenue for full-price luxury goods
- The outlet Saks OFF 5TH for discounted brand-name items
Both stores allow only one price adjustment per item, but the rules are slightly different. Here’s how they stack up:
Besides price adjustments for items bought at Saks, you can also get some money back through competitor price matching. If you bought an item at full price and find it cheaper at a qualifying competitor within 7 days, Saks may refund the difference.
Like with price adjustments, the items must be identical, in stock, and publicly priced on the competitor’s website. Saks typically excludes clearance pricing, coupon-based discounts, and personalized promotions from its price-matching policy.
How to request a Saks price adjustment
Requesting a price adjustment from Saks Fifth Avenue is pretty straightforward. You’ll need to submit a request through an online form, which requires:
- Your order number
- Your ZIP code
- The reason for your request (price adjustment, competitor price matching, or a forgotten promo code)
If you’re requesting competitor price matching, you’ll also need to include a live link showing the exact same item at a lower price.
Once you submit the form, you’ll receive a refund claim number, which you can use to check the status of your request.
If your request is approved, Saks will refund the price difference to your original payment method.
What’s the problem with manual price adjustment requests?
On paper, requesting a price adjustment sounds easy. In reality, it tends to come with a bunch of small frustrations that can add up fast:
- Narrow deadlines: Most retailers give you a short window to spot a price drop and submit a refund request. If you’re not checking prices regularly or customer support drags its feet, you may miss the window and the chance to get your money back.
- Tracking receipts and order details: Finding the right order number, confirmation email, or shipment status isn’t always quick, especially if you shop online often or across multiple retailers.
- Monitoring multiple prices at once: Keeping an eye on one item may be easy. Tracking several purchases across multiple stores, each with different rules and timelines, can start to feel like unpaid admin work.
- Customer support slowdowns: Even valid requests can turn into long back-and-forths. Extra questions, verification delays, or inconsistent responses can eat into your refund window.
For these reasons, many people give up on price adjustments even when they’re aware that the money is theirs to take. Small refunds don’t always feel worth the effort, but over time, those missed amounts quietly add up.
Settlemate removes the hurdles on your path to price adjustment refunds. The app monitors prices for you and automatically submits eligible adjustment requests, so you get your money back without lifting a finger.
How Settlemate takes care of your price adjustments
If you make a purchase at Saks or another retailer, Settlemate Retail Savings Autopilot can track the product for price drops and file a price adjustment request on your behalf, all before the refund window closes.
How it works:
- We detect Saks and other purchase confirmations in your inbox automatically.
- We track eligible items within each retailer’s policy window.
- When a drop hits, we submit the request with your proof of purchase.
- You get notified when the credit is issued back to your original payment method.
Download Settlemate on the App Store or Google Play and let its Retail Savings Autopilot handle Saks and other price adjustments for you.
Settlemate’s refund policy makes sure that you make more money from the platform than you invest in it. If the savings you get in the first year don’t cover the cost of your subscription, you may be eligible for a full refund.
Frequently asked questions
How to get 10% off Saks Fifth?
To get 10% off your first order, you need to create a Saks account. Make sure you’re logged into your account when you shop, and enter the promo code ACCOUNTSF at checkout. The code is only valid for six days and is for one-time use.
How long do Saks Fifth Avenue returns take?
Once Saks receives your return, it generally takes up to 30 days to inspect and process it. If everything looks good and meets the return policy conditions, your refund will be issued to the original payment method. It may take an additional ten days for the refund to show up in your account, depending on how quickly your bank processes it.
Are Saks returns free?
Mailed returns are not free. A $9.95 return shipping fee is deducted from your refund for each return package you send back. However, you can return your purchase for free at any Saks Fifth Avenue store.
How price adjustment policies vary from store to store
Many retailers give shoppers a chance to recover money when prices drop, but the rules aren’t universal. If you shop at many different stores, understanding their price adjustment rules can help you get refunds you might otherwise miss. These guides explain how price adjustments work at popular stores:
