Anthropologie price adjustment policy: Rules, exceptions & request process

Every Anthropologie fan knows the feeling: you splurge on something you love, only to see it marked down a few days later. Thankfully, the company understands the pain and allows you to benefit from the discount even after you’ve made your purchase.

In this guide, we’ll explain how the Anthropologie price adjustment policy works, including its eligibility rules, time windows, and exceptions.

We’ll also discuss how the Settlemate app lets you claim refunds effortlessly, without tracking prices manually or chasing after customer support.

What is a price adjustment?

If you buy an item at full price and it goes on sale a couple of days later, the retailer might return you the difference through a price adjustment refund.

Most price adjustment policies have a few ground rules you’ll want to keep in mind:

• Strict time windows: You can only request a price adjustment if the product goes on sale within a specific period after your purchase.
• Eligibility criteria: Retailers decide which products qualify for price adjustments. For example, many companies only allow refunds for full-price purchases.
• Proof of purchase: You’ll usually need to show a receipt or order confirmation to claim your refund.

Price adjustment policies are a win-win for both shoppers and retailers. They let you buy what you want without worrying about missing a discount, especially ahead of big sales events. For retailers, these policies help attract more customers and gain an edge over the competition.

Note: Price adjustments shouldn’t be confused with returns or exchanges. The product you’ve bought stays with you, and you only get a partial refund for the difference in price.

How do Anthropologie’s price adjustment refunds work?

Anthropologie will refund you the difference in price if an item you’ve recently bought goes on sale. To benefit from the policy, you’ll need to follow a few rules: 

1. You can request a price adjustment within 14 days of your original purchase.
2. Only full-price items qualify.
3. You’ll need your original proof of purchase to make a claim.
4. Adjustments for online and phone orders can’t be made in Anthropologie stores.
5. Price adjustments don’t apply to shipping charges.

If your items have already been shipped, the refund will go to your original payment method. If not, your order total will simply be reduced by the difference.

Tip: Policies can change, so before requesting a price adjustment, check Anthropologie’s website to make sure you meet the latest conditions.

What do customers say about Anthropologie’s price adjustment policy?

How good is Anthropologie at honoring its price adjustment policy? While there aren’t many online reviews to go on, several Reddit users have shared positive experiences.

One reported requesting a price adjustment and getting the refund within 15 minutes. Another user in the same thread mentioned that a customer support agent even offered to refund the difference for items that had sold out in the meantime.

Does Anthropologie offer other promotions besides price adjustments?

Anthropologie often runs special offers and promotions, giving you more ways to save. While the deals can change, here are a few highlights:

• Review & Reward Incentive Program: Write at least five reviews on Anthropologie’s website within a single calendar quarter and earn a 20% coupon (or 25% if at least one review includes a photo).
• AnthroPerks Birthday Bonus: Sign up for AnthroPerks at least 16 days before your birthday, subscribe to emails, and you’ll get a special discount code.
• 10% off your first in-app purchase: Make a purchase through the iOS app and get a code for 10% off. The offer excludes on-sale and outlet items, wedding gowns, gift cards, and select other product categories.

Steps for requesting a price adjustment at Anthropologie

Here’s a simple step-by-step guide to make the most out of Anthropologie’s price adjustment policy:

1. Watch for price drops: Keep an eye on Anthropologie’s website or visit stores to spot any price reductions on the items you’ve bought.
2. Gather your proof of purchase: You’ll need your original receipt to request a price adjustment. Check your email inbox or order confirmation so you have it ready.
3. Reach out to Anthropologie: Contact the retailer’s customer support team via chat, phone, or text. Chat is usually the easiest option since it’s available 24/7. Once you start a chat, you’ll see price adjustments listed as an option.
4. Submit your proof: An Anthropologie agent will guide you on how to submit your receipt and confirm eligibility.
5. Wait for your refund: After your request is processed, the price difference will typically be refunded to your original payment method within 1-3 business days.

Why price adjustment requests can be a hassle

Handling price adjustments manually has its challenges, especially if you’re juggling multiple purchases or shopping across different retailers. Here’s why:

All of this might make you think that pursuing price adjustments is too much of a hassle—but that’s hardly the case today. 

With tools like Settlemate, you can skip tedious price tracking chores as well as the endless back-and-forth with customer support.

How Settlemate makes price adjustments effortless

It’s virtually impossible to memorize every store policy or keep checking price drops for weeks. Luckily, you don’t have to anymore. 

Settlemate Retail Savings Autopilot quietly and consistently manages your potential price adjustment payouts in the background so you don’t end up leaving easy money behind.

How it works:

• Secure & private access: Log in seamlessly via Apple or Google, with all your data encrypted end-to-end and never shared without your consent.
• Automatic receipt scanning: Let Settlemate parse your email to auto-detect eligible purchases (no manual entry needed).
• Hands-off claim management: We generate and send a price adjustment refund request for any purchases you’re eligible for.
• Refund confirmation: You get the difference back without lifting a finger.
• Value Guarantee: We’re committed to helping your membership pay for itself. If it hasn’t after a qualifying year, we can extend your membership at no cost every 12 months until it does.

Let Settlemate Retail Savings Autopilot turn your receipts into refunds. You can start by downloading Settlemate on the App Store or Google Play today.

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Frequently asked questions

Does Anthropologie match its online prices for in-store purchases?

Anthropologie generally keeps prices consistent across its website and stores, but it sometimes offers online-exclusive promotions. If you spot one while shopping at an Anthropologie store, you can request a price match, and the staff will usually be happy to approve it.

What is Anthropologie’s return policy?

Anthropologie has one of the most generous return policies around. You can return items within one year of purchase or delivery date, as long as they’re unworn, unwashed, unaltered, and still have their original tags and packaging. Returns made within 30 days are refunded to your original payment method, while returns made after 30 days receive merchandise credit.

Can you return an online purchase to an Anthropologie store?

Yes, you can return your item to a store, in which case the return is free. If you prefer to return your items via mail, a $5.95 shipping fee will be deducted from your refund.

Which other retailers offer price adjustments?

Price adjustment policies boost customer loyalty, so it’s no surprise that many retailers offer them. Here is a list of price adjustment guides for popular U.S. retailers: